FAQ
Ordering & Shipping
Q: How can I place an order?
A: Simply browse our collection, add your favorite books to the cart, and proceed to checkout. We accept all major credit/debit cards and PayPal.
Q: Do you offer international shipping?
A: Currently, we ship across Australia. International shipping options are coming soon—stay tuned!
Q: How long does shipping take?
A: Orders typically ship within 2-3 business days. Standard shipping takes 5-7 days, while express shipping arrives in 2-3 days.
Q: How much does shipping cost?
A: Shipping costs are calculated at checkout based on your location and chosen delivery method.
Q: Can I track my order?
A: Yes! Once your order ships, you’ll receive a tracking number via email.
Products & Quality
Q: What makes Local Lines coloring books unique?
A: Our books are inspired by real communities, featuring hand-drawn illustrations of local landmarks, streets, and culture. Each book is printed on premium paper to ensure a great coloring experience.
Q: What type of paper do you use?
A: We use high-quality, thick paper that works well with colored pencils, crayons, and most markers (without bleed-through).
Q: Are the coloring books suitable for all ages?
A: Yes! We offer designs that appeal to both kids and adults, ranging from simple illustrations to intricate, detailed artwork.
Returns & Refunds
Q: What is your return policy?
A: We accept returns on unused books within 14 days of delivery. If there’s an issue with your order, please contact us, and we’ll make it right!
Q: What if my book arrives damaged?
A: We’re happy to replace any damaged or defective books. Please send us a photo of the issue, and we’ll send a replacement ASAP via email at hello@locallines.com.au
Custom & Wholesale Orders
Q: Do you offer custom coloring books?
A: Yes! We can create custom books for schools, businesses, and events. Contact us to discuss your needs via email at hello@locallines.com.au
Q: Can I stock Local Lines books in my store?
A: Absolutely! We’d love to partner with local businesses. Reach out to us for wholesale pricing and details via email at hello@locallines.com.au
Community & Engagement
Q: How can I share my colored pages?
A: We’d love to see your artwork! Share your creations on social media using #ColorLocalLines or tag us for a chance to be featured.
Q: Do you offer free coloring pages?
A: Yes! Sign up for our newsletter to receive free printable coloring pages and exclusive offers.
Q: How can I suggest a location for a future book?
A: We’re always looking for new communities to feature! Drop us a message with your suggestions.
Contact Us
Q: How can I get in touch?
A: You can reach us via email at hello@locallines.com.au, or use the contact form on our website. We aim to respond within 24-48 hours.